Can I personalize my order?

Absolutely! Personalization is what makes our pieces extra special. Many of our products can be customized with names, initials, or other details. Just follow the personalization instructions on the product page.

How long does it take to process my order?

Each Little Lappen order is prepared with love and attention to detail! Our standard processing time is up to 1 week before your order ships.

Need something by a specific date? Feel free to reach out before placing your order, and we'll let you know if we can accommodate your timeline.

Do you accept custom orders?

We love bringing special ideas to life! If you have something in mind that you don't see in our shop, reach out through our Contact page. We'd love to hear about it.

Can I make changes after placing my order?

If you need to make a change, please contact us as soon as possible. We'll do our best to help, but once production has started, changes may not be possible.

Do you accept returns or exchanges?

Because personalized items are created especially for you, they generally cannot be returned or exchanged unless they arrive damaged, defective, or incorrect. For non-personalized items, please refer to our Shipping & Returns policy for eligibility and instructions.

What if there's a problem with my order?

We want you to love your Little Lappen purchase! If something arrives damaged, defective, or incorrect, please contact us with your order number and photos of the issue so we can help make things right.

How should I care for my embroidered items?

For most embroidered apparel, we recommend washing inside out with similar colors on a gentle cycle using cold water. Avoid bleach and harsh detergents, and follow the garment's care label for drying instructions.

Do you offer bulk or group orders?

Yes! Planning something special for a school, team, event, or group? Reach out through our Contact page with the details, and we'll be happy to discuss your project.