At Little Lappen, every order is prepared with attention to detail. We want you to love your purchase, so please review our shipping and return policies before placing your order.

Order Processing

Our standard processing time is up to 1 week before shipping.

Processing times do not include shipping or delivery time. During busy seasons or holidays, additional processing time may be needed. We'll communicate any significant delays.

Shipping

Shipping costs are calculated and displayed at checkout.

Once your order ships, you'll receive a shipping confirmation email with tracking information, when available.

Delivery times vary depending on the shipping carrier and destination.

Returns & Exchanges

All sales are final.

Because many of our products are made to order or personalized especially for you, we do not accept returns or exchanges for change of mind, incorrect size selection, or personalization details entered incorrectly at checkout.

Please double-check all sizes, colors, spelling, and personalization details before completing your purchase.

Damaged, Defective, or Incorrect Orders

We carefully inspect our products before shipping. However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Include your order number, a description of the issue, and clear photos of the item.

We'll review the issue and work with you to provide an appropriate resolution, such as a replacement or refund when applicable.

Order Changes & Cancellations

If you need to make a change or request a cancellation, please contact us as soon as possible.

Once production has begun, changes or cancellations may no longer be possible.

Questions?

We're always happy to help!

Please reach out through our Contact page if you have any questions about your order.

Thank you for shopping small and supporting Little Lappen!